Privacy policy
Last updated: June 15, 2026
At Russo Apparel, your privacy is important to us. This policy explains what personal information we collect, how we use it, and how we protect it when you visit our website or place an order.
Information We Collect
Information you provide directly:
Your name, billing and shipping address, email address, phone number, and payment details when placing an order or contacting us. Payment information is processed securely through Shopify Payments. Russo Apparel does not store or have direct access to your full card details.
Information collected automatically:
When you browse our website, we may automatically collect your IP address, browser type, device information, pages visited, and referring source. This data helps us understand how our site is used and improve your experience.
How We Use Your Information
We use your personal information to:
- Process and fulfil your orders, including payment and delivery
- Communicate with you about purchases, shipping updates, returns, and support
- Detect and prevent fraud and unauthorised transactions
- Improve our website and customer experience
- Send marketing emails if you have opted in
- Comply with applicable legal and regulatory obligations
We only collect data that is necessary for these purposes.
Cookies and Tracking
We use cookies and similar technologies to keep your cart functional, support site security, and understand how visitors use our website. We use Google Analytics to collect anonymised data about site traffic and user behaviour. You can opt out at any time using Google's opt-out tool.
We may also use advertising pixels from Google Ads and Meta to serve relevant ads and measure campaign performance. Where required by applicable law, consent is obtained before these technologies are activated.
You can manage or disable non-essential cookies at any time through your browser settings, though some site features may not function correctly if cookies are disabled.
Sharing Your Information
We do not sell your personal information. We only share data with trusted third parties where necessary to operate our store, including:
- Shopify (website platform and payments)
- USPS and FedEx (order fulfilment and delivery)
- Google and Meta (analytics and advertising)
All third parties are required to handle your data securely and only for the purposes we specify.
Your Rights Under U.S. Privacy Law
If you are a resident of California or another U.S. state with applicable privacy legislation, you have certain rights regarding your personal information:
| Right | What it means |
|---|---|
| Right to know | Request a summary of the personal data we hold about you |
| Right to delete | Request deletion of your personal information, subject to legal exceptions |
| Right to correct | Request correction of inaccurate data we hold about you |
| Right to opt out | Opt out of sharing your data for targeted advertising purposes |
| Right to non-discrimination | We will not discriminate against you for exercising these rights |
To exercise any of these rights, please contact us at support@russoapparel.com. We will verify your identity and respond within the timeframe required by applicable law.
Do Not Sell or Share My Personal Information
We do not sell your personal information for monetary compensation. However, like most online retailers, we may share certain data with advertising partners such as Google and Meta for targeted advertising purposes. This may qualify as "sharing" under the California Consumer Privacy Act (CCPA/CPRA). To opt out, please contact us at support@russoapparel.com.
Data Retention
| Data type | Retention period |
|---|---|
| Order and transaction data | Up to 7 years for accounting and legal compliance |
| Marketing data | Until you unsubscribe or withdraw consent |
| Support communications | Up to 2 years after the matter is resolved |
| Analytics data | In accordance with the relevant platform settings |
Children's Privacy
Our website is not directed at individuals under the age of 16. We do not knowingly collect personal information from minors. If you believe a minor has provided us with their data, please contact us at support@russoapparel.com and we will take steps to delete it promptly.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, misuse, or loss. Our website operates over HTTPS and all payment data is handled by PCI-DSS compliant processors. No method of internet transmission is entirely secure, and we cannot guarantee absolute security.
Marketing Communications
If you subscribe to our newsletter, we may send you promotional emails about new arrivals, offers, and updates. You can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us directly. Unsubscribing does not affect transactional emails related to your orders.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be published on this page with an updated date at the top.
Contact Information
Store name: Russo Apparel
Email: support@russoapparel.com
Phone: +13073363166
Company Address: 75 E 3RD ST, Sheridan, WY, 82801, USA
Warehouse Address: 1015 Remington Ct, Sheridan, WY 82801, USA
Support hours:
Monday to Friday: 9:00 AM to 5:00 PM CT
Saturday and Sunday: 10:00 AM to 4:00 PM CT
Response time: Within 24 hours